Changing behaviours
Changes actions
Changes results
We rapidly change the performance of teams and small businesses by focusing on embedding the key behaviours that drive results. Making good behaviours easy, and bad behaviours difficult - through ensuring the right routines, templates and systems are in place - leads to sustainable positive change.
We create a programme to match your operational, financial and growth ambitions.
1. Identify Behaviours
Understand the key behaviours driving your businesses performance - Is innovation critical to remaining relevant? Does quality ensure customers return?
3. Implement
Drive operational change through rapid cycles of 'train - coach - embed' as we nudge behaviours into better ways of working.
2. Design a programme
Create a tailored training programme - support the staff that are most strained, or where the greatest opportunity for improvement lies.
4. Sustain
Set governance to ensure the system continues to embed the behaviours - whilst allowing it to flex to emerging customer needs